Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-tripadvisor.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

  1. You use our applications and services as a registered user.
  2. You visit and interact with our websites.
  3. You subscribe to receive communication from us, including newsletters, promotional emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Data associated with your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history, billing addresses, and other financial details required for processing payments.
  • Purchase Information: Records of products or services purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and device tokens.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Content and ratings provided by users through feedback forms or review systems.
  • Social Media Information: Data obtained from social media platforms when users choose to log in via these accounts.
  • Product Information: Details about products or services that you view, search for, or purchase on our site.

We gather this data through various means: user input forms, account settings, order processes, tracking technologies (like cookies and pixels), analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your device by websites to enhance user experience and provide essential functionality. We use cookies for the following purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-in sessions and processing payments.
  • Preferences: Cookies store settings and preferences to personalize your experience.
  • Analytics: They help us analyze traffic and user behavior to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling purchase orders and providing related services.
  • Honoring user preferences and customizing content.
  • Conducting analytics and improving our platform.
  • Complying with legal obligations and regulatory requirements.

Once the purpose for data collection is no longer required, we securely delete or anonymize the information to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission.
  • Utilizing secure third-party processing services to handle payments and sensitive information.
  • Regularly reviewing and updating our security practices to adapt to evolving industry standards.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Dependent on Location)

The privacy laws in different regions grant users certain rights regarding their personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data.
  • Restriction: You might have the option to limit the processing of your data in specific circumstances.
  • Data Portability: Some regions allow you to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: You have the right to be free from discriminatory practices based on personal data.

To exercise these rights or if you have any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for data access or correction, unsubscribe inquiries, or other privacy-related matters, please contact us: